Email

Questions about an order, a card, selling to us, or the Vaulted Packs app? Email [email protected]. We typically reply within 1–2 business days.

App support

If something in the app isn't working, include these in your email so we can help quickly:

Useful places in the app: Settings → App → Data for export, backups and account deletion; Settings → Legal for the Privacy Policy and Terms of Use. Vaulted Packs Pro subscriptions are managed in your device's Settings → Apple ID → Subscriptions.

Selling your cards

Use Sell to us in the app, or the Sell to Us page on the site, to build a list and get an offer — or email us photos and we'll take a look.

Privacy & data requests

To request a copy of the data we hold for your account, or to ask for it to be deleted, email [email protected] from the address on your account and include your @username. We respond within 30 days. You can also delete your account yourself in the app under Settings → App → Data. See our Privacy Policy and Terms of Use.

Mailing address

Vaulted Packs Inc
16 Erie Street, Apt 3
Jersey City, NJ 07302
United States